At Fusaflora, your satisfaction is our priority.
If you are not completely happy with your purchase, we’re here to help.

 Returns

We accept returns within 30 days of delivery.
To be eligible for a return, your item must be:

• Unused and in the same condition that you received it

• In its original packaging

• Accompanied by proof of purchase (order number or receipt)

Please contact us at contact@fusaflora.com before sending back any item.
We’ll provide you with the return instructions and shipping address.

 Refunds

Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed automatically to your original payment method within 5–10 business days.

Non-returnable Items

Certain items cannot be returned for hygiene or safety reasons (e.g., opened fertilizers, used gardening tools, or perishable products).

 Late or Missing Refunds

If you haven’t received your refund after 10 business days, please check with your bank or credit card provider first.
If the issue persists, contact us at contact@fusaflora.com.

 Return Shipping

Customers are responsible for the cost of return shipping unless the product is defective or damaged upon arrival.

Our Promise:
We stand behind every product we sell and aim to make returns easy and stress-free.